When most people think of commercial laundry operations, their minds likely jump to the hustle and bustle of hotels, hospitals and uniform suppliers. Few realise that some of the most disciplined and efficient laundry operations take place within the walls of correctional facilities.
After spending a week working on an installation inside a prison I realised that whilst the settings might differ dramatically, the core of what makes a commercial laundry tick – people, processes, and procedures – remains strikingly similar.
The people: a shared workforce ethic
Whether inside a correctional facility or in the private sector, the heart of any laundry operation is its people. In both environments, teamwork is crucial. In prison laundries, inmates are tasked with specific roles, from sorting, loading and finishing to mending and distribution – always under the watchful eyes of training instructors and guards. These jobs aren’t just tasks; they’re an opportunity for skill-building, personal growth and, most importantly, time out of the cell. As a result, laundry employment in most prisons is highly regarded. Similarly, in private commercial laundries, employees take pride in their work, often viewing it as a stepping stone to greater responsibilities. Both groups understand the value of hard work and the importance of meeting deadlines.
The processes: streamlined for success
Commercial laundering, regardless of location, is all about efficiency. In prison laundries, processes are designed to maximise output with limited resources. Every step – from the intake of dirty linen to the delivery of freshly cleaned items – is carefully orchestrated to avoid waste and ensure quality. Private laundries operate on the same principles, often employing lean methodologies to cut down on time and costs. Both environments rely on standardised processes that leave little room for error – because in laundry, mistakes can be costly.
The procedures: safety and standards above all
Safety is paramount in any laundry operation. In a correctional facility, strict procedures are in place to ensure the safety of both staff and inmates. These procedures often mirror those found in private laundries, where employee safety and adherence to health regulations are top priorities. From the proper handling of chemicals to the safe operation of machinery, the procedures are nearly identical. In both settings, the focus on safety not only protects workers but also ensures that the end product meets the required standards.
A thought for the future: unlocking potential beyond the prison walls
As we examine the similarities between laundry operations in correctional facilities and the private sector, it’s clear both environments rely on structured processes and standards. In either setting, individuals gain valuable skills and insights, equipping them for roles within the industry as well as broader career paths. This foundation supports a smoother transition into the workforce, whether upon release or through career progression, as they carry forward qualities like attention to detail, teamwork and a strong work ethic – all essential attributes for success in any professional environment.
Two worlds, one mission
While the environments of prison laundries and private commercial laundries may seem worlds apart, the reality is that they share a common mission – to deliver clean linen with efficiency and care. The people, processes and procedures that drive these operations are a testament to the universality of good work ethics and the importance of structured, disciplined approaches in achieving success. Whether behind bars or behind the scenes of a bustling commercial laundry, the work is fundamentally the same – it’s all about making sure the job gets done right.
By Brad Carruthers